"Nibby" (nibby68)
04/13/2016 at 09:16 • Filed to: None
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"Nibby" (nibby68)
04/13/2016 at 09:16 • Filed to: None | 0
| 20 |
I’ve had a Dell Latitude E7450 for a few months now. Recently it froze while browsing and when I turned it back on, no beep/video/post. The flashing indicators were blinking solid solid like this image.
Got in touch with Dell, they did a motherboard swap the next day at my home. (3 year next-day business warranty FTW). They also changed the power jack and replaced the heatsink. A few weeks later, it’s been working fine. Yesterday it decided to crap itself on me again. Blinking solid solid.
Really frustrating. I haven’t reached out to Dell yet because I was wondering if there’s a way they would let me swap for a different model.
MontegoMan562 is a Capri RS Owner
> Nibby
04/13/2016 at 09:24 |
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I remember having one of those deals on my first laptop years and years ago.
They came to my place and fixed it like 4 or 5 times, never was that an option, things could’ve changed over that time and maybe if it’s not something they think they can fix they’ll offer something.
64Mali
> Nibby
04/13/2016 at 09:24 |
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You can try. I got Dell to send a new computer after repeated fixing of the old one kept failing. Can’t hurt to keep pushing.
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Nibby
> MontegoMan562 is a Capri RS Owner
04/13/2016 at 09:26 |
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They’ll just do a motherboard swap again at my house the next business day. But it’s ridiculous this has happened twice in a short amount of time.
Daily Drives a Dragon - One Last Lap
> Nibby
04/13/2016 at 09:27 |
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Motherboard swap on a laptop sounds horrible.
The Dummy Gummy
> Nibby
04/13/2016 at 09:28 |
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I have to send my XPS via mail (wish I splurged for better warranty) because the LED screen has a weird tint in the left upper corner. It is very noticeable on white screens (like I spilt coffee on paper) and I have zero desire to go through the loops and hoops....
I feel your pain Nibby.
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64Mali
> Daily Drives a Dragon - One Last Lap
04/13/2016 at 09:29 |
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I used to do it for work, On a computer I didn’t know it would take about 3 hours. It really was not so bad, Apples on the other hand were nightmares.
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Nibby
> Daily Drives a Dragon - One Last Lap
04/13/2016 at 09:29 |
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I’ve done it several times, but I won’t do it on a machine that’s under warranty.
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MontegoMan562 is a Capri RS Owner
> Nibby
04/13/2016 at 09:30 |
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sounds like it’s time to start squawking/complaining about not wanting to go through this over and over, though I don’t know what your warranty reads like.
Panther Brown Tdi Volvo Shooting Brake Manual Miata RWD Wagon Stole HondaBro's Accord.
> Nibby
04/13/2016 at 09:30 |
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Hard drive failure, if so ssd time.
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Nibby
> The Dummy Gummy
04/13/2016 at 09:30 |
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:(
Luckily mine’s a business machine with next day support so that means they’ll come to me with parts to fix it.
Tripper
> Nibby
04/13/2016 at 09:31 |
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I feel those feels. Were buying 7470's now because all of the 7450's I bought would start randomly blinking when docked. I went back and forth with dell for 2 months and they could not come up with anything so we started buying 7470's which still blink in the dock (just not as often) and I have since received 3 that were f’d up right out of the box.
I really like the form factor of the 7000's but man have I replaced a lot of parts on them.
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Daily Drives a Dragon - One Last Lap
> 64Mali
04/13/2016 at 09:33 |
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I’m just saying because of how tightly packed all the hardware is inside the case.
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Nibby
> MontegoMan562 is a Capri RS Owner
04/13/2016 at 09:35 |
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My warranty is solid, when they fixed it the first time they came to my house next day with new motherboard.
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Nibby
> Tripper
04/13/2016 at 09:36 |
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Yeah the reliability of them are not proving to be that well. Such a shame cause when it works it’s a really nice machine.
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Nibby
> Panther Brown Tdi Volvo Shooting Brake Manual Miata RWD Wagon Stole HondaBro's Accord.
04/13/2016 at 09:36 |
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It already has an SSD. And that is not the issue.
crowmolly
> Nibby
04/13/2016 at 09:49 |
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I’ll never go back to the Latitude line after the E6500s.
I had so many warranty claims I had my service tag memorized, and the person on the phone was always stunned when I rattled it off with no delay.
Rico
> Nibby
04/13/2016 at 09:49 |
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Take it to a Microsoft Store
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Nibby
> Rico
04/13/2016 at 09:51 |
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hah no way
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Nibby
> crowmolly
04/13/2016 at 09:51 |
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XD
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The Dummy Gummy
> Nibby
04/13/2016 at 09:54 |
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I wish I still had my dell cert. I’d just do it myself. :(